Privacy Policy

Privacy Policy

  1. General Policy

    By visiting heronhaberdashery.com or heronapparel.com (collectively, the "Website"), you are authorizing Cereus Product Development, Inc. ("Cereus") to use any personal information you provide on the Website in order to better assist you. Cereus may contact you via email in response to a direct request, to provide you with information regarding your order, as part of our mailing list, or in some cases, to provide you with updates regarding new products or changes to our Website.

    We may update our Privacy Policy from time to time. It is your responsibility to review this Privacy Policy frequently. If you choose to visit the Website, your visit and any dispute over privacy is subject to this Privacy Policy, including limitations on damages, arbitration of disputes, and application of the law of the state of California.

  2. Information Voluntarily Provided

    Cereus may collect personal information in order to provide you with better service. For example, we may request information such as your name, mailing address, phone number, email address, and contact preferences. We use this information to respond to your requests, address questions related to recent purchases, and communicate with you. At any time you may choose not to provide certain information, but then you might not be able to take advantage of our customer service features.

  3. Disclosure and Retention of Personal Information

    We do not collect any personal information (like full name, e-mail address, home address, telephone number, etc.) from you when you visit our Website unless it is voluntarily provided, for instance when purchasing products or opting in to our mailing lists to receive updates or promotions. The personal information we ask for is usually first and last name, mailing address, phone number, billing information, and an e-mail address.

    The information you provide on the Website may be shared with a third party when necessary to better assist you (i.e. when shipping your order to you). Names, addresses, and phone numbers are kept for shipping purposes only. E-mail addresses will be stored long-term only if you subscribe to a mailing list and we will only use your e-mail address for directly contacting you. We will not disclose your personal information to any third party that does not have a direct hand in the execution of your order or related activity without your consent unless required to do so by law.

    We keep your personal information for only as long as required to fulfill the purpose for which it was collected. In some cases, such as credit- or debit-card purchases, we are required by law to keep your personal information for a specified period of time.

  4. Storing Your Billing Information

    To make shopping easier and faster, we save account holders' shipping and billing name and address information securely. We do not store payment information.

  5. Third-party Vendors

    When a visitor places an order on the Website, the transaction is handled by Authorize.net and CyberSource ("Third-Party Vendors"). The transaction is handled through the Third-Party Vendors' websites only. You should be sure to review the terms and conditions and privacy policies available at the Third-Party Vendors' websites before submitting any personal information or engaging in any transactions, as we are not responsible for any transactions made with Third-Party Vendors, or for any content, terms and conditions, or privacy policies of such Third-Party Vendors.

  6. Commitment to Children

    The Website is not targeted towards, nor intended for use by, anyone under the age of 13. By using the Website, you represent and warrant that you are 13 years of age or older. If you are not at least 13 years of age, do not access, use or register for an account on the Website. In addition, you may not make a purchase from our Website unless you are at least 18 years of age. You also represent and warrant that you (a) have not previously been suspended or removed from the Website; (b) do not have more than one Website account; and (c) that you have full power and authority to enter into this agreement and in doing so will not violate any other agreement to which you are a party.

    Cereus does not collect or maintain information from persons that we know are under 18 years old and we do not specifically target this group in our marketing materials or other advertising. By purchasing from Cereus or providing Cereus with any information, you represent that you are 18 years of age or older and that any information you provide about a third party is for a third party that is 18 years of age or older.

  7. Use of Google Analytics

    The Website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses "cookies," which are text files placed on your computer, to help analyze how users use the Website. The information generated by the cookie about your use of the Website will be transmitted to and stored by Google.

    Google will use this information on behalf of the operator of the Website for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing them other services relating to website activity and internet usage.

  8. Other Security Measures

    Cereus uses Secure Socket Layer (SSL) technology to protect personal information – including your billing information - during transmission to our Website. We use this technology to prevent your information from being viewable as it is transmitted over the Internet. The encrypted data goes to a secure site where your information is stored on restricted-access computers at restricted-access sites. However, while we strive to protect your information through commercially reasonable means, we cannot guarantee its absolute security.

  9. Privacy Questions

    Cereus is committed to ensuring that we have no personal information about customers that is not necessary in order to provide them with excellent service. We are also committed to ensuring that information about our customers is accurate and up-to-date.

    If you wish to know what information we currently have about you, or are dissatisfied with our privacy policies or practices, please send an email to info@heronapparel.com with a thorough description and we will try to resolve it.